100% of All items are guaranteed to be as described on the site.
If items arrived damaged, we will send replacements or if we don't have a
replacement we will refund your money, as long as you do the following:
1) contact us within 48 hours of receiving damaged goods (click here)
2) sign the insurance claim forms
3) hold on to all the packing material and product for our shipping agent to inspect the damage).
If you discard the original packing materials and/or item before inspection you will not be entitled to a replacement or refund.
Backorders may be cancelled at anytime by the customer at no fee. (items in transit are not considered backordered)
Orders custom made (such as Arkahdia Arts cast items) or specially ordered (large quanities from the manufacturer)
may not be cancelled or returned.
For defects in material which show up after use or for replacements under warranty, you need to contact the manufacturer directly.
Under no circumstance should you send a product to us with out first acquiring an RMA number. (Return Merchandise Authorization Number)
Thank You
Rich & Ed :-)
Owners of LowPrice4U
* you must inform us with in 3 days of receipt of the item that there is a problem. |
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